0 comments

Ordered who knew books.Received email ship confirmation.

Several days later got a call fr their processing center stating there was a problem w ith my original order and they needed to reorder the order again. I explained that i did get an email confirming shipment. They said i wouldnt be charged for first order and only for the second order. The next day i received the first order and checked my credit card staement and i was billed twice.

The next day after that i was called again by their processing center stating once again that my order didnt get through and they wanted to reorder it again. I called their customer service twice. First time they said i only had one order in their system and the second charge was a fraud.

Called back again and the customer service rep told me two orders r now showing in the system and i would have to refuse the shipment to get credited back.Im filing a dispute on credit card

Monetary Loss: $28.

Had an Experience with Who Knew Books?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Xlibris Complaint?  Buyer beware and be firm about what you want! Xlibris "Pretty much what I suspect after having published with Xlibris then re-formatting the original book and re-issuing it. I take responsibility for the writing and the illustrations. First time out..." Read more The Dark Parlour Magazine The Dark Parlour Magazine "The Dark Parlour magazine took in my photo submission but miscredited me. I contacted them about it and they refused to fix it. Than, they went on facebook and publicly..." Read more Xlibris--non-payment of royalties Xlibris "I read in one of the reviews there is a class-action suit against Xlibris for non-payment of royalties. Any information you can provide would be greatly appreciated. I can contribute..." Read more All You Can Books - I managed to cancel !! All You Can Books "I got on to their terms and conditions page and in the "termination" section it tells you to go to the website www.allyoucanbooks.com/cancel I did and I got the cancel subscription..." Read more Ryan Homes - Poor workmanship Ryan Homes "Reason 1000 why you should never buy a home built by Dan Ryan. Had a pipe burst in the kitchen and when the corner cabinet was removed this what we..." Read more Frontgate - When a pledge is just a pledge.  3 Attempts at delivery and each time the product was damaged!!! Frontgate "Originally ordered the Palermo outdoor Lg Sq Table/Chairs set on July 17, 2017. First and second deliveries showed up with either glass broken and/or cheap plastic piece that holds table..." Read more Lkq Corporation - Liers cheat's and theves...... Lkq Corporation "This is my 2 cents, LKQ in San Bernardino has a employee by the name of ralphelo who helps make sure the cars are set down correctly and cleans the..." Read more Fanatics - Terrible Terrible store Fanatics "Please do not buy from Fanatics, Fans Edge, or College Football store. (all the same place) I bought 3 shirts from Fanatics, took forever to get them, and when I..." Read more